SERVICE TECHNICIAN

SERVICE TECHNICIAN

Location: Atlanta, GA 

Company: SAM Service, Inc.

SAM Service, Inc. is seeking skilled Service Technicians to join a fast-growing team specializing in commercial cooking equipment, refrigeration, and HVAC. This role is ideal for hands-on problem solvers who enjoy working independently, delivering high-quality service, and building trust with customers in the field.

About the Role

As a Service Technician, you will troubleshoot, repair, and maintain commercial equipment while operating from a fully equipped company vehicle. This is a field-based role where you start and end your day from home, focusing on service delivery—not sales.

You’ll work with a supportive operations team that handles scheduling, parts, and billing so you can focus on what you do best: solving problems.

Responsibilities

• Start your day from home using a company-provided service vehicle

• Receive Port-to-Port Pay (paid from the start of travel)

• Use a company-issued iPad to manage work orders and documentation

• Diagnose and repair commercial kitchen, refrigeration, and HVAC equipment

• Communicate effectively with customers, dispatch, and manufacturer support

• Maintain accurate service records and documentation

• Deliver professional, timely, and high-quality service

How You’ll Work

• Operate independently in the field with strong team support

• Focus on service execution while office team manages logistics

• Work in a fast-paced, problem-solving environment

• Engage with customers and represent the company professionally

• Continuously build technical skills through hands-on experience

Requirements

• Experience in equipment maintenance or repair (required)

• Refrigeration/HVAC experience and EPA certification (preferred, not required)

• Strong electrical and mechanical troubleshooting skills

• Ability to read wiring diagrams and technical manuals

• Comfortable using mobile technology (iPads, smartphones, apps)

• Willingness to work overtime and participate in an on-call rotation

• Valid driver’s license with a clean driving record

• Ability to pass drug screening (pre-employment and random)

• Strong work ethic and willingness to learn

Preferred

• Prior experience with commercial kitchen or refrigeration systems

• Technical certifications or trade school background

Compensation

• $20 – $42 per hour (based on experience)

• Port-to-Port Pay (no unpaid travel time)

• Overtime opportunities available

Benefits & Perks

• Health, Disability, and Retirement Benefits

• 401(k) with company match

• Paid Time Off and flexible scheduling

• Tuition reimbursement and professional development

• Relocation assistance (if applicable)

• Fully stocked service vehicle and tools provided

• Company-issued iPad and IT support

• Company-paid uniforms

What Success Looks Like

• High-quality, efficient service delivery

• Strong customer satisfaction and professionalism

• Ability to diagnose and resolve issues independently

• Consistent communication with team and clients

• Growth in technical skillset and certifications

How to Apply

Submit your information using the application form on this page

OR contact the hiring team directly if provided.